Privacy Policy

This Privacy Policy explains how FormatPro.ai collects, uses, and protects your personal information.

Personal Information: We collect your name and email address when you use our services. Stripe may collect additional data for payment processing.
Purpose: We use your data for customer support, handling support tickets, and providing product access.

Customer Support: We use your data to respond to your inquiries and provide support.
Product Access: Your data is used to enable login and access to our services.
Third-Party Sharing: We do not share your data with third parties, except for payment processing with Stripe.

Security Measures: We use standard security measures to protect your data.
Data Retention: We retain your data for 6 months after you discontinue using our services.

Right to Know: Users can request details about the personal data we collect and how it is used.
Right to Delete: Users can request the deletion of their personal data.
Right to Correct: Users can request corrections to their personal data.
Right to Opt-Out: Although we do not currently sell data, users can opt-out of data selling if we start doing so in the future.
Process: Users can contact us via a designated contact form to exercise these rights.

California Privacy Rights: California residents can request information about the categories and specific pieces of personal data we have collected, used, or disclosed.

Notification: If we make significant changes to this policy, we will notify you via email.

Arbitration: Implement a mandatory arbitration clause requiring disputes to be resolved through binding arbitration. This can help avoid costly litigation.
Class Action Waiver: Include a waiver preventing users from initiating class action lawsuits.
Arbitration Location: Specify that arbitration will take place in New Jersey.